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Shipping & Returns Shipping & Returns
 
Shipping Rates
 
Order $ Shipping Charge
$ 0.00 - 10.00 $  4.95
 10.01 - 20.00 $  5.95
 20.01 - 40.00 $  6.95
40.01 - 60.00 $  8.95
60.01 - 80.00 $  9.95
80.01 - 100.00 $ 11.95
100.01 - 200.00 $ 13.95
200.01 - 300.00 $ 14.95
over $300.00 Free
  • Products are shipped within approximately 10 days of order unless the product page stipulates otherwise.
  • Many of the items are individually custom crafted / handmade when ordered - Rush Shipping is not available.
  • International Orders - SheepieShop.com ships within the United States and some items are available for shipment to Canada.

 
 
Returns
Canadian Orders
  • Permission must be granted by SheepieShop.com before merchandise may be returned for exchange within 10 days of receipt.
  • In the unlikely event your item is not what you ordered, please email us and we will provide you with the information you need to return/exchange items.
  • Items will only be exchanged / refunded if defective or if item received was not as ordered.
  • Many of our items are individually custom / handmade when the order is placed and can not be returned / exchanged / refunded unless defective or incorrect. Please be sure you are ordering the right size. Including but not limited to :
  • Embroidered Items are individually custom made per order specifications and are not returnable or exchangeable for size or color.
  • Cross Stitch Patterns - due to their copyable nature - Cross Stitch patterns are not returnable or exchangeable.
  • If items are returned without permission, items are subject to a minimum 25% return fee, shipping charges are not refundable.
  • Canadian orders can not be processed through our online shopping cart and are processed manually.
  • Orders to Canada incur an additional $15.00 shipping charge.
  • All duties, GST, taxes are the responsibility of the recipient of the order.
  • Please note that orders with multiple items may be shipped in multiple packages.
  • Products that begin with the model codes ct are not available for shipment to Canada.
    (Model codes may be found underneath the title on each product page)
  • To place an order for shipment to Canada, please use the SheepieShop.com Contact Us Page and provide the following information :
    • 1. the items you would like to order
      (including description and model code)

    • 2. the address you would like your order shipped to

    • 3. your telephone number


    An email with a link to remit payment will be sent to you within 24 hours.

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